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Milton Municipal Utilities

Alerts & Information

Alerts & Information

***NOTICE***

Water Service Disruption

9-26-23

 

Due to new water lines being tied in this morning along Newman’s Branch, customers from Teays River Estates to Electric Road will experience a disruption of water service. This is expected to take several hours. We apologize for this inconvenience. If you have questions, please call our office during normal business hours at 304-743-3422. Thank you.

Alert Procedures

The Milton Municipal Utilities Company uses an automated call service for any alerts or important information regarding your water service including but not limited to water line leaks, boil water advisories, hydrant flushing, scheduled maintenance, and scheduled line replacement projects.  The most important factor for this service to work correctly is a current working phone number.  It is the responsibility of you, the customer, to provide us with a properly working phone number.  Not all automated calls are sent to every customer.  We try to only contact the customers in the affected area, so if someone tells you they received a call and you did not, the first thing you should do is check our webpage, cityofmiltonwv.com to see if your area has been affected.

Note to Tenants:  If your landlord pays the water bill, they will receive the call for any notices.  It is their responsibility for contacting their tenants.

These notifications are posted as soon as possible on our Webpage, www.cityofmiltonwv.com and our Facebook.  We update these notifications as soon as possible during any emergency.  You are encouraged to view these sites for yourself to see the facts regarding each situation and whether you will be affected.

An after-hours emergency line is available 304-590-7649, a reminder this is for an emergency only. You cannot pay your bill, file a complaint, request water service or any of the other services that are handled during regular working hours.

Our goal is to provide prompt notifications during any type of emergency.

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