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Milton Municipal Utilities

Milton Municipal Utilities
 

Welcome to Milton, West Virginia.  Our Utilities Office looks forward to helping you establish water and sewer service within the City of Milton and in the surrounding service area.  Our office is conveniently located at City Hall, 1139 Smith Street, Milton.

 

The application for service, as well as other useful MMUC forms,  are available here on our website, or you can visit our office to obtain these forms. 

 

We accept payments in the form of cash, checks, money orders, credit and debit cards.  You can mail your payment, call to make a payment over the telephone using a credit or debit card, or stop by the Utilities Office front desk or drive-thru window. You may pay your bill online by clicking the "Make a payment" button located on this page, or by calling our automated system at 1-877-739-6281. You can even utilize our drop box located on the north side of the building next to the drive-thru window when we are closed.  Please do not place cash in the drop-box! If you would rather, you can sign up for your payment to be automatically taken out of your checking account each month.  Fill out the Automatic Payment Deduction Form, attach a voided check, and return it to the Utilities Office.

 

The Milton Utilities Board Commissioners are Timmy Chastain, Scott Foster, Matt Meadows, and Dakota Miller. We hold a monthly Board Meeting the 1st Tuesday of each month at 5:30 p.m., unless otherwise posted, and we invite you to attend!

 

If you have any questions, please call us at: 
304-743-3422.

Click the button below to access your online account:
 

*IF YOU ARE PAYING WITHIN 24 HOURS BEFORE OR AFTER YOUR TERMINATION DATE, YOU MUST CALL OUR OFFICE DURING NORMAL BUSINESS HOURS TO PROCESS YOUR PAYMENT. IF YOUR WATER SERVICE HAS BEEN TERMINATED DO NOT PAY ONLINE. YOU MUST CALL OR COME TO THE OFFICE TO PAY.*

Current customers

New customers and reconnects

Account number required

Deferred Payment Agreement

**If you are unable to pay your water/sewer bill, please contact the Utilities Office before termination to see if you are eligible for a Deferred Payment Agreement.

Utility Department Forms
Tariffs
Water Quality Reports
Meeting Minutes
Contact Milton Municipal Utilities

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FAQ's

MILTON MUNICIPAL UTILITIES COMMISSION

1139 Smith Street, Milton, WV  25541

Phone:  304-743-3422   Fax:  304-743-1872

miltonwater@cityofmiltonwv.com    miltonutilities@cityofmiltonwv.com

Operating Hours:  Monday-Friday 8 am – noon, 1pm – 4pm

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SERVICE/BILLING QUESTIONS

For non-emergencies, such as account inquiries, making payments and starting or stopping service, please call 304-743-3422 during normal operating hours listed above.

 

REPORT A WATER/SEWER UTILITY EMERGENCY

To report an emergency during normal operating hours, please call 304-743-3422

After normal operating hours, call 304-590-7649

If unable to contact anyone in the event of an emergency, please call 911

 

WATER OR SEWER EMERGENCIES ARE DEFINED AS:

  • No water service (except as related to non-payment of bills)   • Significant decrease in water pressure    • Water line break   • Leak at the meter   • Fire hydrant leak   • Sewer back-up  • Overflowing manhole

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